Custom Insights Tracking

Configuring tags and triggers in Google Tag Manager to receive Ninetailed Experience impression events.

Ninetailed provides a Google Tag Manager plugin that allows you to send Ninetailed Experience impression events to a GTM container. You can then route those events to your own analytics systems with tags.

This guide covers setting up variables, triggers, and tags to receive Ninetailed component impression events. You'll want to have already installed the Google Tag Manager plugin before using this guide.

Setting Up Google Tag Manager

This guide assumes that you are already familiar with GTM and have set up a container in your frontend. For more info, check out the GTM documentation.

To track personalized components or measure experiment results, Google Tag Manager (GTM) requires some data from the data layer. Your triggers can then be set up through the values contained in the data layer.

Step 1: Set Up Ninetailed Variables

Variables help you send certain information about the Experience that was seen forward via Google Tag Manager. To setup variables for your website, use the following steps:

1. Go to the "Variables" section in your Google Tag Manager and create a new User-Defined variable

2. Give your variable a name (according to your variable base on the next steps)

3. Select a variable type. Your variable type should be the data layer

4. After choosing a variable type, you need to enter a name for the data layer variable field. See our developer section to find out what data layer properties are available

5. Save your variable by clicking the save button

Step 2: Create a Ninetailed Event Trigger

A "trigger" can be fired every time an Experience was seen. To set up a trigger for your content, use the following steps:

1. Go to the "Triggers" section in your Google Tag Manager and create a new trigger

2. You can call it "Ninetailed Experience" or "has seen Ninetailed Experience"

3. Select a trigger type. Choose "custom event"

4. Use nt_experience as the event name value

5. Save your trigger by clicking the save button

Step 3: Setup a Tag to Forward Your Ninetailed Experience Trigger

To create a tag, follow the steps below:

1. Go to the "Tags" section in your Google Tag Manager and create a new Tag

2. Choose your tag type depending on where you want to send your data. For example, if you would like to forward data to Google Analytics, choose "Google Analytics: GA4 Event"

3. Enter an event name and event parameters. Here, you can now use the variables that you have set up before

4. As a trigger, use the Ninetailed event trigger that you have set up before

5. Save your Tag by clicking the save button

Ensure that the destinations configured within your tags can receive and report on the data being sent with each nt_experience event. For example, Google Analytics 4 requires that you define custom dimensions before you can receive them.

Repeat step 3 several times if you would like to forward these events to more destinations.

You can now preview your website using Google Tag Manager's Preview Mode to see that events are triggered correctly. The trigger and tag that you have set up should now fire every time the user sees an Experience.